Happy customers review on Google. Unhappy ones reach you privately, so you can fix it first.
A customer rates their visit. Four or five stars asks them to leave a public Google review. One to three stars opens a private message that only the owner sees.
DGThe Daily Grind
How was your visit?
★★★★★
4 or 5 starsGoogle ReviewsPublic
Thank you! Would you share that on Google?
Leave a Google review
1 to 3 starsPrivate messageOnly you see itTell the owner what happenedSend feedback